Hours of Operation
Drop-in: Monday to Friday from 9 to 1 pm
By appointment: Monday to Friday from 9 to 2 pm
We are closed on Statutory holidays
Anyone can make an appointment by calling 250-953-1588 OR 250-953-1575 and leaving a message, and we will return your call. Appointments will guarantee a shorter wait for your hamper.
We require the following information to provide you with a hamper, which are available once a month:
- Identification for you and your dependents. For example, if you’re a mother of two, you need to bring both your and your two children’s identification.
- Acceptable identification: Any government issued ID.
- Don’t have government issued ID? We also accept pay stubs, rent receipts, social assistance stubs, or mail. Please bring something with your name on it.
- We encourage you to bring your own reusable bags to carry your groceries away with you!
Click here to return the Food Bank page.